Account Director
047110236
£45,000 - £55,000 Per Annum
Full Time
Permanent
Erdington, West Midlands
Customer Service And Call Centre
Posted 8 hours ago
Expires In 29 Days
Job Description
Location: Birmingham HQ (Hybrid)
Salary: £45,000 - £55,000 Per Annum (DOE)
Full-Time, Permanent
30 days annual leave + 3 days over Christmas + 2 wellbeing days
Job Description
Are you a strategic thinker with a flair for client relationship building and a passion for social-first campaigns? We are looking for an experienced Account Director to lead on a portfolio of high-profile client accounts. In this key leadership role, you’ll guide and mentor a talented team, drive client strategy, ensure project excellence, and play a vital part in the agency’s growth. If you’re confident leading pitches, overseeing complex campaigns, and managing senior stakeholder relationships with ease – this could be your next big move.
What You’ll Be Doing:
- Own and lead a portfolio of key client accounts, delivering strong strategic direction and fostering long-term partnerships.
- Provide day-to-day leadership to a team of Account Managers and Executives, ensuring delivery of high-quality, profitable work.
- Act as a main point of contact for clients, offering commercial insight and marketing strategy support.
- Oversee project delivery – from brief through to execution – on campaigns ranging from £40k+ shoots to multi-channel content strategies.
- Lead client meetings, strategy sessions, and creative reviews, contributing your industry knowledge and expertise.
- Support new business efforts – pitch confidently, grow existing accounts, and identify new opportunities.
- Monitor account profitability, resource planning, and team capacity, ensuring operational efficiency.
- Stay on top of industry and social trends, sharing insights and thought leadership internally and externally.
- 6+ years' experience in an agency or in-house environment (social-first or digital media a strong advantage).
- Proven ability to lead accounts strategically and commercially, with a track record of growth.
- A confident communicator and relationship builder, with excellent written and verbal skills.
- Leadership experience managing, mentoring, and developing high-performing teams.
- A proactive, solutions-focused mindset.
- Commercially savvy – experienced in budgeting, quoting, and driving profitability across accounts.
- A collaborative team player who thrives in fast-paced, creative environments.
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