Customer Service Advisor Neasdon

• Role: Customer Service Advisor
• Location: Neasden
• £27,000 basic salary + £1,000 annual bonus
• 40 hours per week - Monday to Friday shifts between 8am and 6pm
  Weekend work required on a rota basis
  • Saturday: 10am to 5pm
  • Sunday: 10am to 4pm

We are currently recruiting for a Customer Sales Advisor to join a busy and customer focused operation in Neasden. This is a fantastic opportunity for someone with strong customer service and sales skills who enjoys working in a fast paced environment.
The successful candidate will play a key role in delivering excellent customer service while supporting the day to day running of the site.

Key Responsibilities
• Handling customer enquiries both face to face and over the phone
• Advising customers on available services and identifying suitable solutions
• Maximising sales opportunities and supporting store targets
• Completing administration accurately and in line with company procedures
• Maintaining high standards of cleanliness and presentation across the site
• Carrying out lone working duties when required
• Acting as a key holder in the absence of management
• Assisting with store rounds and general housekeeping duties
• Supporting with forklift duties where required
• Assisting with debt management and payment collection
• Providing an excellent level of customer service at all times

What We Are Looking For
• Previous experience in customer service or sales
• Strong communication and listening skills
• Confident speaking with customers face to face and over the phone
• Organised with good attention to detail
• Comfortable working independently and as part of a small team
• Positive and proactive approach to work
• Ability to work towards targets and deadlines

This is a great opportunity to join a stable and growing business offering long term progression and a supportive working environment.