Leakage Optimisation Analyst

We are looking for a Leakage Optimisation Analyst to join our Leakage Optimisation Team!

You will be responsible for monitoring DMA leakage performance and initiating corrective actions. This will include day-to-day management and effective targeting of active leakage detection in the appointed health and safety, collaborating with field resources to drive improvements.

You will also be supporting the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer-side leak repair activities.

What will you be doing as a Leakage Optimisation Analyst

• Daily DMA leakage monitoring in their appointed hydraulic system.
• Identifying issues in DMAs and issuing work for resolution promptly to ensure jobs are raised and resolved as quickly as possible.
• Raising and assigning campaign packs to leakage detection partners, who will then proceed with managing the leakage detection technician’s performance.
• Report and raise jobs for meter faults to maintain levels of DMA availability against. performance commitment and enable effective leakage targeting.
• Support the Leakage Engineer with DMA improvement activities by identifying opportunities for more effective leakage management, operability anomalies, and by escalating function set anomalies for investigation.
• Deputise for the Leakage Optimisation Engineer on occasion, attend meetings, etc and support the team to deliver the company’s leakage action plan and risk management plan.

Base Location: Deephams - N9 0BA.

Working Pattern: 36 Hours per week (Monday - Friday).

What should you bring to the role?

To thrive in this role, the essential criteria you’ll need are:

• Have effective communication skills required for collaborating with various internal and external stakeholders in this role.
• The candidate must possess good analytical and problem-solving skills along with a desire to learn and work hard to drive their career within Thames Water.

Additional skills and experiences would be great to have/bring:

• Having a full driving licence and one's own transport is desirable, though not compulsory.
• Have a working knowledge of water networks or hydraulic systems. Understanding is preferred but not mandatory.

What’s in it for you?

• Offering a starting salary from £34,320 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to both company and individual performance measures and targets.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.