Service Coordinator

We are delighted to be working with a fast-growing equipment supplier, who are looking to expand their busy Service team with the addition of a Service Coordinator.

Based at their Cranleigh depot, this is a great opportunity for someone with coordination or administration experience who's eager to learn - or for an experienced Coordinator looking for a new challenge in a thriving business. Own transport is essential due to location.

Key Responsibilities:

• Responding to incoming calls and emails from new and existing customers
• Handling hire and service requests, raising jobs and providing quotations
• Scheduling Engineers' workloads within agreed service level targets, including urgent callouts
• Ensuring Engineers are fully equipped with the correct parts and ordering from suppliers as needed
• Reviewing and preparing job sheets for invoicing
• Supporting with general administrative and office duties

What We're Looking For:

• Experience in scheduling or coordinating Engineers (or a similar environment)
• Strong communication skills and a confident telephone manner
• Highly organised, with the ability to manage priorities and meet deadlines
• Comfortable using Microsoft Office packages, especially Word, Excel and Outlook
• A team player who enjoys problem-solving and thrives in a fast-paced setting

What's On Offer:

• Salary: £27,000-£30,000 per annum (depending on experience)
• Hours: Monday to Friday, 8:30am-5pm (30-minute lunch break)
• 25 days holiday + bank holidays (increasing with service)
• Free on-site parking, sick pay, and a range of other benefits

If you're organised, proactive and ready to join a supportive and growing team - apply today!