Junior Business Analyst

At Thames Water, we deliver life’s essential service to 15 million customers every day, keeping water flowing through a vast network. As the UK’s largest water company, we’re driving digital transformation to harness data and technology, solve today’s challenges, and build a more resilient, sustainable future for our customers, communities, and environment.

As a Junior Business Analyst, you drive project success by aligning requirements with business goals, collaborating with stakeholders, and applying the right tools to deliver real value.

What you’ll be doing as a Junior Business Analyst

• Engage effectively with various stakeholder groups, build trusted relationships, and tailor communication to their needs.
• Work with project teams to build relationships while also meeting user needs. Communicate clearly and consistently with stakeholders.
• Able to support Project Managers and teams to prioritise and make decisions
• Apply Business Analysis techniques to analyse current services and processes against problem statements, needs, and outcomes.
• Evaluate and document business requirements and non-functional requirements using relevant techniques.
• Have knowledge & experience working with agile and Waterfall methodology, apply an agile mindset to all aspects of work.
• Work closely with business areas on the opportunities, positively challenge and drive collaboration across teams to optimize opportunities within projects.
• Seek the necessary agreement and approval of documentation with appropriate stakeholders to proceed through stages of delivery.
• Ensure all documentation & deliverables meet the required quality to ensure the successful delivery of the outcome with minimal defects/missing scope.
• Ability to present information clearly and succinctly at varying levels of detail, emphasis on simplifying complex business and technical concepts.

Base location – Hybrid – Clear Water Court Reading

Working hours – Monday to Friday 36 hours

What you should bring to the role

We’re looking for someone with the curiosity, drive, and foundation to grow as a Business Analyst. Ideally, you’ll have:

• Around 1–2 years’ experience in a general business or project environment.
• An understanding of both Agile and Waterfall delivery approaches.
• Strong communication skills, with the confidence to engage and collaborate with stakeholders.
• A BCS (or equivalent) Foundation/Diploma qualification – or a willingness to work towards it.
• Some exposure to IT or digital projects, with an interest in how technology drives business change.

What’s in it for you?

• Competitive salary of up to £50,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.