Pensions Assistant

Role: Pensions Assistant
Working Arrangements: Hybrid working, with at least 2 days per week in the office
Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Contract: 3 months
Hours: Monday to Friday, 09:00 to 17:00
Pay Rate: £14.93 PAYE

Pertemps is delighted to offer an excellent opportunity within the London Borough of Harrow for a proactive and motivated Pensions Assistant to join their team. 

As a Pensions Assistant, you will play a key role in supporting the delivery of high-quality pension administration services across the Council. Working within the Pensions team, you will utilise the full functionality of both Altair and SAP systems to provide efficient administrative support and assist in the ongoing development of pension services.

You will undertake a wide range of pension administration duties to ensure services are delivered accurately, consistently, and to an excellent standard for a diverse client base.

Key Responsibilities
• Provide administrative support to the pensions unit, including handling post, filing, scanning, confidential documentation, telephone enquiries, and correspondence.
• Process pension-related actions for starters and leavers within the LGPS and Teachers’ Pension schemes.
• Support pension payroll activities, reconciliations, refund calculations, and pensionable pay calculations.
• Maintain and support Altair, SAP, and related ICT systems while assisting with reporting and document production.
• Ensure pension services are delivered accurately, consistently, and in line with performance and confidentiality standards.

Requirements
The successful candidate will demonstrate:
• Previous office administration experience with the ability to prioritise workloads and meet deadlines.
• Strong communication skills and experience handling customer or client enquiries.
• Good IT skills, including experience using Excel, Word, databases, and internal systems.
• Strong attention to detail, problem-solving ability, and the ability to work independently and within a team.
• Knowledge or experience of pension administration systems such as Altair, SAP, LGPS, or Teachers’ Pensions would be advantageous.

About Us and Our Client
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.

London Borough of Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn