Administrative Assistant/Officer

Network Recruitment Wales – Join a Dynamic Team in Newport!
Job Title: Administrative Assistant/Officer - Admin & Clerical
Employment Type: Temporary (12 Weeks)
Location: Newport
Start Date: 23 June 2025
Hours: 37 hours per week
Rate: PAYE: £13.26/hour | Umbrella: £16.84/hour

About the Role:
Network Recruitment Wales is excited to present a fantastic opportunity for an Administrative Assistant/Officer to join a dedicated team in Newport for a 12-week temporary project starting 23 June 2025. This role is perfect for someone looking for a short-term contract over the summer, providing essential clerical and administrative support to the Housing Needs Unit. You’ll be a key point of contact for internal and external partners, assisting with homelessness prevention enquiries and ensuring smooth operations with a customer-focused approach.
Key Responsibilities:

• Act as the first point of contact for internal and external partners, including colleagues, social housing providers, and third-sector organisations, offering advice on homelessness and prevention.
• Perform reception duties, meeting and greeting visitors and guiding them to their destinations or meetings.
• Administer the common housing register and assess housing needs in line with current policies and procedures.
• Support the team leader with clerical tasks, including handling enquiries related to funerals and memorials.
• Process payments for services, issue receipts, and maintain accurate records in compliance with financial regulations.
• Build and maintain effective relationships with partners such as funeral directors, officiants, and suppliers.
• Undertake general administrative tasks, ensuring workloads are organised and completed to agreed standards.
• Demonstrate a sympathetic and understanding attitude towards customers, particularly those who are bereaved.

What We’re Looking For:

• Qualifications: Minimum of 5 GCSEs (A-C), NVQ Level 2, or equivalent relevant experience.
• Experience: At least two years of experience dealing directly with customers and partners, with strong verbal and written communication skills.
• Skills: Proficient in Windows-based software (e.g., Microsoft Office) with good literacy and numeracy skills. Ability to plan and organise workloads effectively.
• Attributes: A team player with a proactive approach to problem-solving, able to show empathy and sensitivity, particularly towards bereaved individuals.
• Desirable: Willingness to undertake first aid training and/or working towards an ICCM Crematorium Certificate.
• Requirement: Familiarity with Microsoft packages is essential. A housing background is not required.

Candidate Requirements:

• Eligible to work in the UK.
• Provide a Criminal Convictions Declaration and Confidentiality Agreement.
• Submit a CV with 2 years of references/work history.
• Must have a valid DBS

Why Choose This Role?

• Make a meaningful impact by supporting vital community services in Newport.
• Gain valuable experience in a varied administrative role with a focus on customer care.
• Work in a supportive team environment with opportunities for mandatory training.
• Ideal for candidates seeking a short-term summer contract with no housing background required.

How to Apply:
Please ensure all required documents are included with your submission. For further details, contact Network Recruitment Wales directly.
Seize this opportunity to make a difference in Newport – apply now through Network Recruitment Wales!